Privacy Policy

Last updated: 1/21/2026

1. Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information
  • Account credentials
  • Usage data and preferences
  • SMTP or API integration data (e.g., Gmail authorization tokens)
  • Payment info (if applicable, via a secure processor)
  • Communication preferences

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Identify high-value conversations and optimize your pipeline
  • Process transactions and send related information
  • Send emails on your behalf when explicitly requested
  • Respond to comments and questions
  • Personalize your experience
  • Monitor and analyze trends and usage

3. Use of Google User Data

When you connect your Google account, our app requests the https://www.googleapis.com/auth/gmail.send scope. This scope is used only to send emails from your Gmail account as part of user-initiated actions (e.g., follow-ups, proposals, campaign automation).

We do not read, modify, or access the content of your inbox. Emails sent through our app always appear in your Gmail "Sent" folder for transparency and user control. Google user data is not shared, sold, or used for advertising purposes.

Our use of Google user data complies with Google API Services User Data Policy, including the Limited Use requirements.

4. Information Sharing

We do not share your personal information with third parties except as described in this Privacy Policy. We may share your information with:

  • Service providers who perform services on our behalf (e.g., hosting, payment processing)
  • Law enforcement when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. While no system is 100% secure, we take reasonable steps to keep your data safe. OAuth tokens are encrypted and stored securely, and you may revoke access at any time through your Google Account settings.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request restriction of processing
  • Data portability

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, understand how our services are used, and improve performance. These may include:

  • Google Analytics — Helps us understand user interactions on our website
  • Microsoft Clarity — Provides anonymized session recordings and heatmaps
  • First-party cookies for session management and security

You can control or disable cookies through your browser settings. By continuing to use our site, you consent to our use of cookies and tracking technologies as described.

8. In-Product Privacy Notice

We provide in-app privacy notifications that explain when Gmail data is accessed and how it is used. Users can easily review and manage their connected accounts from within the app.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at hi@kobotai.co